Privacy policy

Privacy policy

2.1. Data controller. Marc Mendoza, address Calle de la Minosa 4, contact email hallotrends@gmail.com.

2.2. What data we collect.

  • Identification and contact data: first name, last name, email and phone number.
  • Order data: products purchased, amounts and payment method. Your card details are handled directly by the payment gateway; we do not see or store them.
  • Browsing data: IP address, device and pages visited, through cookies (see the cookie policy).

2.3. What we use it for and the legal basis.

Purpose

Legal basis

Managing your order, payment, shipping and after-sales support

Performance of a contract

Complying with tax, accounting and consumer obligations

Legal obligation

Sending you marketing communications and offers

Your consent (you can withdraw it at any time)

Preventing fraud and keeping the store secure

Legitimate interest

Analyzing website usage and improving the store

Your consent (cookies)

2.4. Who we share your data with. Only with those we need in order to provide the service, who act as data processors:

  • Shopify, the platform for the online store and payment processing.
  • Payment gateways and financial institutions.
  • Carriers and logistics companies, and suppliers who prepare or ship the order.
  • Public authorities when required by law.

We do not sell your data to third parties.

2.5. International transfers. Some of these providers may be located outside the European Economic Area. In that case, we ensure that adequate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

2.6. How long we keep your data. For as long as necessary to manage your order and, afterwards, for the applicable legal periods (tax, commercial and consumer). Data for marketing communications is kept until you withdraw your consent.

2.7. Your rights. You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to hallotrends@gmail.com stating the right you wish to exercise, with a copy of your ID if necessary. If you believe we have not handled your data properly, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

2.8. Minors. This store is aimed at people over 18 years of age.

2.9. Changes. We may update this policy. The current version will always be the one published on this page.